Many people have seen the popular DoubleMySpeed.com TV Commercial and can relate to the frustration of having a slow computer. But are the commercial’s claims true, that their software can actually double the speed of “your” computer?
Take a moment and listen to the DoubleMySpeed audio review by Dale Powell (aka the SpywarePreventionGuy) and decide for yourself.
The product they are offering is actually called CyberDefender, which you must know is NOT certified by ICSA Labs, WestCoast Labs, Virus Bulletin (VB100), or AV-Comparative virus testing and certification companies. All the major computer and internet security software companies such as Eset Nod32 (my favorite), Symantec and McAfee are all certified by these 4 companies. Their product also appears to be targeted at consumers instead of businesses. They do not offer any business enterprise security products.
You will also find out that they don’t list any prices on their www.doublemyspeed.com website, but they usually tailor their solution with a combination of products costing about $49.00 (and this seems to vary). You can get more information from their www.cyberdefender.com website. But if you call their customer service line for help, you will find that they are very motivated in up-selling their “Live Help Desk” product for $249.00.
Many technicians will tell you that it takes several different reputable products to clean and tune-up the performance of a computer, not to mention manual procedures that only a live person can perform. Perform a search with your favorite search engine to find out actual customer experiences with CyberDefender, you will quickly develop an informed opinion on your own about whether you should purchase their software. You can also checkout the Ripoff Report to read about some CyberDefender experiences as well.
Below are some reputable alternatives to CyberDefender that I personally recommend and use regularly myself:
ESET Nod32 Antivirus: Free 30 Day Trial
SUPERAntiSpyware: Free 15 Day Trial
CCleaner: Freeware (Checkout my Free CCleaner Video Tutorial)
With all the competitively priced “certified” products on the market, please do your research first before taking a chance with your computer health and internet security. It might be hard to choose what you “will” use, but it will be easy to decide what you “won’t” use. I hope this review helps you to decide.
{ 7 comments… read them below or add one }
I had a great experience with DoubleMySpeed.com. i saw an add on TV and went to the website and downloaded the registry cleaner. The stuff that it found was leftover from uninstall problems. I had to purchase the full version to get the full benefit of the cleaner, but since I ran it my computer reboots much faster so it was well worth the investment. I have recommneded this to everyone – I am so glad I bought it.
I saw this DoubleMySpeed ad on TV too. They were talking about how it would clean the Windows Registry of any malware or errors, which would speed up your system.
I have never used a registry cleaner on my computer, so I wondered if they do anything. I researched some different sites. Some think that registry cleaners work and some think they don’t. Here are some sites I looked at:
http://www.registrycleanertechnology.com
RegistryCleanerTechnology.com did a in-depth analysis of DoubleMySpeed.com and concluded:
“DoubleMySpeed is a Registry Cleaner whose target demographic is people who don’t have a lot of computer skills, but want to keep their system running smoothly and wants a 24/7 computer help service as well.
Taken in that context, DoubleMySpeed is a good package.”
http://www.registrycleanertechnology.com/registry-cleaner-technology-summary.html
I also found the DoubleMySpeed is a Cyberdefender product, and in a sense is a compliment to their anti-malware product. I have been using their anti-malware Early Detection Network (EDN) software and service for more then a year now, and feel they offer a great security product.
I say product, because it is a combination of technologies: 1) installed software program and 2) 24/7 call center service.
The Cyberdefender EDN is the Cyberdefender customer base peer-2-peer network that allows for the quickest possible way to warn and protect all the other customers systems of new malware.
This is the Cyberdefender technology graphs about the Early Detection Network:
http://www.cyberdefender.com/pdf/CyberDefender-earlyNETWORK-2.0.pdf
http://www.cyberdefender.com/pdf/CyberDefender-CyberHunter.pdf
What about their product site – DoubleMySpeed.com? Well, I mention this background info, is because one of the biggest jobs of a registry cleaner, is to clean all the malware from the registry. Malware loves to hide in the Windows Registry, and having a strong anti-malware company like Cyberdefender producing a registry cleaning tool; has resulted in DoubleMySpeed.com.
If you do the research on Cyberdefender, you will find that they are a publicly traded company on the NASDAQ, which means they have accountability to their shareholders and the public. Many ‘anti-virus’ companies are a few friends working out of their basements somewhere. Cyberdefender has the strength to support its programs and business model, even including a Call Center in North America.
Yahoo Finance: http://finance.yahoo.com/q?s=CYDE.ob
I hope this information helps anyone out there interested in cleaning up their system.
You seem to have some relationship with Cyberdefender. I don’t, other than I have seen many computers suffer after installing this product. Although your response was respectful, and well thought out, I have to totally DISAGREE with your positive comments about their products. As I mentioned in my article, all the major reputable players are at least ICSA Labs certified, if Cyberdefender is so great, submit it for 3rd party independent compliance to one of these testing companies, in other words, prove it.
As far as I can tell, the aggressive advertising this company employs through the media as well as what the software does once it is installed is all about making the sale, While I am sure that the shareholders appreciate this, what about the end user, the so called valued customer. And how many of your shareholders actually use this product?
Until Cyberdefender gets certified like all the rest do, I stand by my own observations about this product. I am a seasoned PC Technician that removes malware from computers on a daily basis, and I KNOW that Cyberdefender is not as nearly of an effective product as you claim it to be. I actually know my way around the registry and I can probably clean an infected computer’s registry manually better than your product claims to do automatically.
If you ever want to take a vacation in Hawaii, please visit me at our Computer Repair Shop in Waipahu, and we can compare notes for real. We can surf the internet and purposely infect a couple computers, and compare how your product stacks up against other SUPERB, proven products such as ESET Nod32, SUPERAntiSpyware, MalwareBytes Anti-Malware, and even Piriform’s Free CCleaner with temp file and registry cleaning features.
I doubt seriously that I will be the one proven wrong. By the way, all the other major players also tout how they stand against each other, why don’t they mention Cyberdefender? I believe because they don’t consider Cyberdefender as a contender.
I am not trying to criticize my customers, although some admit they don’t know much about computers. With that said, one thing that I see in common with people who have Cyberdefender on their computers are that they are the ones who don’t know much about computers. It is as if Cyberdefender is phishing for and taking advantage of these inexperienced customers. I believe that the rest know better.
Anyway, I think I made my point … again.
Dale Powell
aka the SpywarePreventionGuy
For someone with mild problems, you might see some improvement. But for Cyberdefender to tout their product the way they do is misleading. Even a broken clock is correct twice a day, so you and a few others were fortunate.
As I like to mention, I am a seasoned PC Technician, and deal with these problems on a daily basis. I see a large variety of products people use, as well as what I have tried over the years, and I KNOW what works great, what is adequate, what is not, as well as what are just scams. I have a very high rate of loyalty with my customers and could not have achieved this by promoting cheesy products just to make a buck.
Again, assuming you are not just an employee of Cyberdefender defending your product (they do that of course because they don’t like my review), I would have to say that you just got lucky.
If you really want to recommend some great products, check out:
ESET Nod32 Antivirus
SUPERAntiSpyware
MalwareBytes Anti-Malware
Piriform CCleaner
where can i find c cleaner.by the way thanks for your advice i was falling in love with the product
A VERY GLAD I FOUND YOU ENDORSMENT!!!
I was checking out “DoubleMySpeed.com”. Yes I did the free scan. But to my surprise, LOL, when I went to fix the 666 errors, no joke, not only did they want me to buy the program, but, also some other cockamamie program AND spend more bucks for a disk with my software saved on it. I got original disks gimmme a break. Then I found this site under reviews of DMS.com.
What a godsend. Both Nod32 and CCleaner perform well beyond my wildest expectations. Not only was Dale very informative, but, didn’t try to show me how to make a watch when I just wanted the time. I’d give Dale a raise. Double my speed LOL. My pc is easily 4x’s faster now.
I’d recommend, and will, to all my pc pals. Spywarepreventionguy is now in my favs, and will be the first place I go when I want trustworthy answers to my pc questions.
Feel free to post this on your site or on a huge billboard. Thank you again Dale and all the computer geeks at Spywarepreventionguy. If I was in Hawaii I’d give you all a big sloppy kiss and a hug. Your #1 spokesperson Too Giddy for Words, Brian in So Cal.
You can get CCleaner at http://www.ccleaner.com