During the last couple weeks, I have been getting several phone calls from around the country asking if I was with DoubleMySpeed.com. These people were all looking for a refund. Somehow, they got my phone number off the web making them think so. I am just a guy that runs an independent computer repair shop in Hawaii. About the only connection you can say I have with DoubleMySpeed.com is that I have blogged about them “very negatively” on many occasions. I know some of my blog posts have ranked in connection with DoubleMySpeed’s name because of my negative reviews, so I assume my phone number popped-up in the search engines as well for DoubleMySpeed.com (aka CyberDefender, MaxMySpeed.com and MyCleanPC.com).
Their emergency PC Support ph# is listed as (866) 793-0453 at http://www.cyberdefender.com/
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I’ve exposed CyberDefender and their aliases before, you know: DoubleMySpeed.com, MaxMySpeed.com and MyCleanPC.com. Well, they have a new radio commercial with an appealing sounding woman touting the DoubleMySpeed.com website out here in Hawaii. But as usual, I’m sure they are mixing it up around the country with their snake oil tactics for all their aliases. I won’t rehash my previous beefs about CyberDefender today other than to say that I would steer clear of even trying their products. Below is my latest video review of DoubleMySpeed.com. Read More Here…
I have warned about CyberDefender’s “borderline scam” before under my “Reviews” category. But it seems like a good time to get out the warning again, especially since the economy has prompted so many people to try and fix their own computer problems, rather than to have them fixed by a professional. I call it a “borderline scam” because they probably do just enough to fulfill some bare-minimum, mumbo-jumbo legal requirement. First of all, MyCleanPC.com and DoubleMySpeed.com are alias websites for CyberDefender.com. These websites are all owned by the same company, which all promote the same products such as CyberDefender PC Checup, Early Detection Center, and Registry Cleaner. Read More Here…
Windows Internet Explorer 9 was released today after a year or so in the making since it’s announcement. Internet Explorer 9 (IE9) boasts a long list of new and improved performance and security features. Since Microsoft has already posted a ton of information about IE9 (see various links below), I’ll just mention a few noteworthy excerpts here. But I urge you to read the next subheading “Upgrade Tips and Lessons Learned” before you blindly decide to upgrade IE on your computer so your first experience with IE9 goes smoothly. Read More Here…
Dropbox allows you to sync your files online and across your computers automatically.You can get 2GB of online storage for free, with up to 100GB available to paying customers. With Dropbox, you can Sync files of any size or type with Windows, Mac and Linux computers. Dropbox automatically syncs when new files or changes are detected. Read More Here…
Ascentive is at again, they keep moving around from town to town like snake-oil salesmen selling their PC Speedscan Pro software. They actually have a whole portfolio of products, and while I haven’t reviewed each one individually, I have seen enough to know that this company is walking a thin-line between being a scam or not.
After running the FREE PC Speedscan Pro software, it will need to download additional Ascentive software to attempt to repair the issues it detected. It makes me wonder if placebos work with computers.
Their software is not completely fraudulent, as it has some level of effectiveness, but I’m sure you heard of the broken clock that was right twice a day. Anyway, it does get picked-up as a rogue infection by a very reputable anti-malware product I use everyday called Malwarebytes Anti-Malware, among others. See the screenshot below:
I mentioned before that these guys move around like snake-oil salesmen. They also promote their products with different website names such as www.FinallyFast.com and www.FastAtLast.com.
A Few Free Alternatives to Ascentive
So if you are looking to diagnose your computer for problems, and you were looking for the free option, I would recommend the products below. Each link will take you to another page on our website with video tutorials on how to download, install and run these programs. The speeding up videos us built-in Windows tools.
I have to say though that when it comes to diagnosing and repairing computer problems, that I never blindly start installing any program without first checking Windows Event Viewer logs, Antivirus history, Msconfig, Services, Minidumps, and manually browsing through the Registry and a variety of files and folders. Then I will choose what medicine to administer.
Sorry, but I can’t help you much with the technical approach unless you want to come to Hawaii and be my intern for a year or so. There are just too many basics to learn first and then the advanced stuff.
Warning When Installing Security Software
I will leave you with this tidbit, DO NOT install another Antivirus program without FIRST removing the old one. Doing so could cause you to have a new problem that could be just as bad as actually being infected, and if you are already infected, you will have a double whammy! The same goes for Firewalls and “Active” Antispyware programs, although the negative results are usually not as severe. “Active” means it is running all the time, not just when you choose to open it, and they are usually “paid” products, unless you are running a trial of a paid product.
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